terms and conditions
Please read the following terms carefully before confirming your registry with us.
The Perfect Gift Registry endeavour to make setting up your registry as easy and fun as possible. However, there are some terms and conditions in place that you should be aware of. By using this web site and/or by clicking on the "I have read and accept the Terms of Use" button, you signify your acceptance of the following Terms & Conditions.
1. Prices
All goods and services for sale through The Perfect Gift Registry are priced at the Recommended Retail Price (RRP) set by the manufacturer, supplier or service provider. The RRPs change frequently, and we reserve the right to adjust our pricing accordingly, without prior notification. This may include products that have already been placed on a registry, but which have not yet been purchased.
2. Discontinued items
Homewares are becoming more seasonable each year and our suppliers are regularly changing their ranges. Occasionally, gifts chosen during initial consultation or online may no longer be available before a list has been closed. This is no different to the major department stores, where changes to stock from discontinuations regularly occur. Where an item is discontinued or unavailable, The Perfect Gift Registry will offer a similar alternative or provide the bridal couple with store credit to the value of the item, which can be used to purchase any other products in our range. Cash refunds will not be given under any circumstances.
The Perfect Gift Registry will not notify wedding guests who have purchased discontinued or unavailable items that the item has been changed or exchanged for store credit. The details will be passed onto the bride and groom.
3. Exchanges and warranties
The Perfect Gift Registry orders items from its suppliers as they are purchased from each list, unless the couple chooses the exchange option (see below). This allows us to deliver the gifts as soon as possible after the wedding. If the bridal couple receives a duplicate item due to a guest purchasing it elsewhere, The Perfect Gift Registry will not allow an exchange. This is because we order stock in specifically for you.
Exchange option: At the time of signing up with The Perfect Gift Registry, the bridal couple may request in person or in writing to use the exchange option. This means that none of their gifts will be ordered from suppliers until they confirm their selection after the wedding. At that point, all funds contributed by guests for gifts are considered to be store credit, and can be used to purchase any items on the original list or from our product range in general. The couple should be aware that taking this option will significantly increase the length of time to receive their final delivery of gifts.
After a registry is closed, the bridal couple may exchange the value of any part-payments made towards gifts (i.e. where an item has been split into shares but not all shares have been purchased) for any other products in our range.
Once The Perfect Gift Registry has ordered an item from a supplier for a couple, products may not be exchanged unless they are faulty or damaged. In cases of damage or faults, the bridal couple should contact The Perfect Gift Registry within seven days of delivery.
All warranties are passed on directly from the manufacturer or supplier and are not The Perfect Gift's responsibility to return or manage.
4. Gifts sourced from alternative stores
Adding gifts from other stores is an additional service we offer bridal couples in order to give your list flexibility that department stores and other registries can not offer.
To assist with credit card fees, sourcing products, and delivery fees charged by other stores, a 10% surcharge will be added to these items. (We also restrict the number of items sourced elsewhere to approx. 10% of your total list).
Please note that whilst we attempt to meet all requests, these items are not within our usual control and we must put in place the following terms:
1) On occasion items selected from alternative stores may have been discontinued or sold out. As we are not aware until purchase time that items are sold out, we offer the following solutions:-
(a) Offer you the amount in credit towards our store or gift gallery.
(b) Offer you the amount as a gift certificate or towards another item from the chosen store if applicable.
2) Sometimes items sourced from other stores may have sold out and be on back order and therefore delivery of these items may be later than delivery of your other gifts. If the item has already been ordered on your behalf we are unable to cancel the order.
5. Nominal Wrapping & handling fee
A $7.95 handling fee is charged to all guests for each order. This covers wrapping, delivery, administration, time in sourcing information, sourcing or photographing images as well as credit card fees for guest transactions. This $7.95 is not refundable and can not be used as credit if your item does not get wrapped or is unavailable.
6. Delivery
We suggest bridal couples leave their list open until the week after the wedding. We will arange a time, date and location with the couple and all their gifts purchased by guests will be wrapped and delivered as arranged by them. A list with each gift and purchaser's name will be included with your delivery.
Creating a custom list especially for you means we also custom-order your gifts. It usually takes 2-4 weeks to receive everything from our various suppliers. Some items may take longer if they come in from overseas. We will do our best to alert you to these products prior to delivery. Should there be a delay, a second delivery will take place allowing you to open majority of your gifts after your wedding/honeymoon. Large items (white goods, BBQs etc) will be delivered directly to you from the supplier Mon-Fri during business hours and may have additional charges (you will be notified at the time of delivery).
A single delivery in Central Sydney is free of charge. Outer Sydney, interstate and regional deliveries will incur a delivery charge. This charge will be passed onto the bridal couple.
7. Cancellation
In the event of a wedding cancellation, written notification is required. 10% of total amount paid by guests will be charged back to the bride and groom. A full refund will be honoured to guests who have purchased gifts already.
8. Buy back policy
We know it takes time to set up your list so once your list has been closed for purchases we offer a 20% discount to brides and grooms on items not yet purchased by guests. This is only on gifts selected from our site, not additional items sourced from third party stores and can only be used once gift certificates/credit has been accounted for.
9. Gift certificates
The Perfect Gift Registry can provide gift certificates in amounts of $50 and $100. These vouchers can be redeemed for items we currently have on The Perfect Gift Registry site or from our supplier list. These are not redeemable for cash or for items that have been sourced externally from the site.
10. Discount to you
As a valued customer we will offer you a lifetime discount. Each time you make a purchase from The Perfect Gift you will receive a 10% discount. This does not apply online, in store only.
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